Support Center
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How we protect your data
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🐝 How do I add a subscription?
Open the app, tap the "+" button on the home screen, search for your subscription service (Netflix, Spotify, etc.), enter the cost and billing date, and save. It's that simple!
🔔 How do renewal reminders work?
BeeTrack+ automatically calculates your renewal dates based on the billing cycle you set. You'll receive push notifications before each subscription renews, giving you time to cancel if needed.
💰 Can BeeTrack+ cancel subscriptions for me?
No, BeeTrack+ is a tracking tool. We help you manage and monitor your subscriptions, but you'll need to cancel them directly with the service provider (Netflix, Spotify, etc.).
☁️ Is my data synced across devices?
Yes! If you enable cloud backup in settings, your subscription data will sync across all your devices. Your data is encrypted and secure.
🆓 What's the difference between Free and Pro?
Free allows up to 3 subscriptions with basic features. Pro offers unlimited subscriptions, advanced analytics, cloud sync, custom categories, and priority support.
🔐 Is my financial data secure?
Absolutely! All your data is encrypted with AES-256 encryption. We never store credit card information, and your subscription details are stored securely on your device by default.
📱 Which platforms is BeeTrack+ available on?
BeeTrack+ is available on both iOS (App Store) and Android (Google Play). Download the app and start tracking your subscriptions today!
🎯 Can I track custom subscriptions?
Yes! While we have a database of popular services, you can add any custom subscription with a name, cost, and billing cycle of your choice.
📊 How accurate is the spending analytics?
Our analytics are based on the data you provide. Make sure to enter accurate costs and billing dates for the most precise insights into your subscription spending.
Still Need Help?
Can't find what you're looking for? Get in touch with our support team!
